SMS Terms & Conditions

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By opting-in, you consent to receive and authorize Duke City Networks, LLC (and its service providers) to send you recurring automated promotional and personalized marketing text messages (e.g. updates, informational, conversational) at the mobile number you text us from or used when signing up [using an automated telephone dialing system].  Your consent is not a condition of purchasing any property or services. You may revoke this consent at any time by replying STOP. Messaging frequency varies. Standard message and data rates may apply. You will receive a reply text message to confirm your signup.  Your opt-in signifies your agreement to these terms & conditions.  

Terms and Conditions

This is a standard rate SMS program and message frequency will vary by user. We reserve the right to alter the frequency of messages sent at any time.  To participate, you must have a text messaging enabled mobile device with a text messaging plan. Not all mobile devices may be supported and text messaging may not be available in all areas. We and our service providers and the supported mobile carriers are not liable for delayed or undelivered messages.  
We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

For Help

If you need assistance, text the keyword “HELP” to the five-digit short code for the program (i.e., the five-digit number from which text messages are being sent) at any time to receive customer service information. 

Cancellation

Reply to a message or text the keyword STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to the five]-digit short code for the program at any time to no longer receive marketing text messages. After replying or texting the keyword, you will receive one additional text message confirming that your request has been processed. If you cancel from one of our text message programs, you may continue to receive text messages from Duke City Networks, LLC through any other program you have joined separately until you separately cancel from those programs.  You may also continue to receive messages via text message related to orders or transactions placed online or through your Duke City Networks, LLC account, upon sign-up or log-in to your Duke City Networks, LLC account, as well as messages selected through our message preference center.  

Opt-In

Duke City Networks will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications. They will be read the following script: "By opting in, you agree to receive messages from Duke City Networks. The types of messages that will be sent include conversational messages, status updates, appointment reminders, and order/shipping confirmations. Message and data rates may apply. On average, 1-2 messages per month. You can text HELP for support or more information, and STOP to unsubscribe at any time. 

For more information, visit our privacy policy at SMS Privacy Policyand terms and conditions at SMS Terms & Conditions.

Active Keywords

STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
 

You agree to indemnify Duke City Networks, LLC in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to complete the opt-out process or notify us if you change, transfer, or intend to stop using your telephone number including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.  

Contact Us

If you have questions or comments, email our Customer Support or contact us by phone at 505-364-3600.  If you have any questions about your text or data plan it is best to contact your wireless provider.